Once families have been approved for food assistance, the Ohio Direction Card (also known as the Electronic Benefit Transfer EBT card) is issued and sent to the individual or family’s address. It can be used at most grocery stores across Highland County.

How Does the Card Work?

The card looks similar to and works like a credit or debit card. It can be used in most any food store checkout line. Check with the grocery store you go to most frequently and ask how your card will work.

When users make eligible grocery purchases, they simply swipe the card through a reader at the register; the amount is deducted from the total monthly benefit amount. Remember that “eligible purchases” means food or food products but excludes alcohol, tobacco and food prepared to eat immediately, such as food at restaurants.

Get the ConnectEBT mobile app today! 


Do you receive SNAP and/or Cash benefits?

This app is the official EBT vendor for the Ohio Department of Job and Family Services so you can use it with confidence that you are connected directly with your official account. The app is available to download for both iOS and Android, please see the example iOS image below. You can view your balance and purchase history, change your pin, activate your card, and report your card lost, stolen or damaged.

Learn More

To find out more information about the Ohio Direction Card, to check your account balance, review your transaction history, report that you are moving, or report a lost or stolen card call, 1-866-386-3071 or visit The Ohio Direction Card website.

Section of HCJFS 7925 (REV. 06-10)